Successful Recovery from Head Stuck Hitachi Drive
The day ended with successful recovery from Hitachi 500GB 2.5″ hard drive. The customer from Texas shipped the hard drive to our lab in NYC and ordered an emergency data recovery under 24 hours. The engineer responsible for emergency hard drive recovery cases, reacted fast and removed the stuck heads carefully from the magnetic surfaces. The small read/write heads were bents and damaged; it was risky to try to use them. The engineer used a new head assembly from the donor drive and recovered all of the critical data the customer wanted. There was not even a single bad sector on the hard drive, which is relatively rare for physically failed hard drives.