Western Digital 2TB Palmer SED Drive Recovery

We received the latest WD 2TB Palmer SED drive, which was previously opened by another data recovery company to inspect the mechanical failure. The customer brought the hard drive to our company to recover data as our price was much more competitive.
The hard drive had surface damages and failed magnetic head assembly as the customer dropped it hard on the floor. The engineer cleaned the surfaces using 3M high tech liquid and installed a new magnetic assembly to recover data. Despite the recovery speed was slow, we could recover all the critical customer information successfully.