Understanding Data Recovery Costs

YOUR FILES. BACK.
GUARANTEED.

We understand that losing important data can be stressful. That’s why we make our pricing clear and straightforward, so you don’t have to worry about unexpected costs. At PITS, our pricing is based on your specific data recovery needs—so you only pay for the work required, nothing more. This page explains how data recovery costs are determined and how our process ensures fairness and clarity at every step.

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Why Data Recovery Costs Vary

Data recovery isn’t a flat-rate service. Costs depend on the severity of damage, type of storage device, and effort required to retrieve your files. Here’s what influences pricing:

Type of Damage

The type of damage drives recovery costs. Logical issues (e.g., deletion, corruption) use standard recovery methods, while physical damage (e.g., hardware failure, water exposure) requires specialized facilities.

Device Complexity

Recovering a standard hard drive (HDD) differs from modern SSDs, RAID arrays, or encrypted devices. Advanced storage tech demands advanced solutions.

Recovery Urgency

While we prioritize all cases, expedited service for time-sensitive recoveries may incur additional costs (discussed upfront).

Labor & Resources

Complex cases may require disassembling drives in certified cleanrooms, custom engineering, or proprietary tools—all factored into your quote.

We Recover What Others Can’t

We recover data from severely damaged, encrypted, and high-end storage devices—even when others say it’s impossible. Our cleanroom lab and advanced recovery techniques allow us to fix the toughest failures, from motor issues to damaged platters.

See it for yourself! Watch the videos below to see our engineers perform recoveries that standard labs can’t handle.

Why Fixed Pricing Often Fails You

Many companies advertise fixed rates but only cover basic recoveries.

Typical Fixed-Price Pitfalls

“We can’t handle this case.”

“This requires a more expensive tier.”

*Usually only viable for simple logical recoveries

Our Engineering-Led Approach

No Hidden Tiers

Costs match your drive's actual needs

No Rejected Cases

We handle severe damage & rare devices

No Guesswork

Detailed quote after evaluation

Our Data Recovery Process

1

Free Consultation

We begin with a free consultation to understand your data loss situation and explain how the recovery process works.
2

Full Diagnostics

Drop off your device locally or ship it using our prepaid, insured label. Our engineers perform a full diagnostic to identify the issue and define the recovery approach.
3

Review & Decide

You receive a fixed-price quote based on recovery complexity and turnaround option. Approve the recovery or have your device returned with no obligation.
4

Secure Delivery

Recovered data is delivered via encrypted media or secure cloud transfer. Upon confirmation of delivery, all recovered data is permanently erased from our systems.

Ready for a Transparent Quote?

Don’t risk your data with companies that prioritize simplicity over success.

Verify Your Data

Once we have successfully recovered your data, we will arrange a secure remote session for you.

Confirm The Recovery

Review your restored files to ensure completeness.

Convenient Verification

Check your data from the comfort of your own home or office.

Privacy Assured

End-to-end encryption protects your information.

Client Success Stories

100,000+ drives recovered

Customer Reviews

4.9
Based on 6900+ reviews
Reviewer Avatar
Alicia Hritsko
Google
I did a lot of research before I chose PITS Global, and I am so glad I did!! Zack kept me informed throughout the whole process & even let me send an external hard drive that I had already purchased to put my recovered data on so that I wouldn’t be charged for another. Their prices are competitive & actually lower than other data recovery places that I researched. Most importantly, they were able to recover ALL my data, so they not only saved my photos, videos & music, but my precious memories as well, which are priceless to me. I will definitely be recommending them to anyone & everyone I know! Thanks guys for saving this Hulk!!
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Reviewer Avatar
John Paciga
Google
PITS successfully recovered all of the files from my damaged hard drive. Expensive, but worth it to have the services of a reliable, communicative, and trustworthy company. A lifesaver!
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Reviewer Avatar
Juan Gutierrez
Google
Customer service (Emma) was extremely kind and helpful, especially the virtual call for the review. Price was fair and was able to get a 100% recovery of my files (all the ones I cared about were family pictures from the last 25 years).
Read more

Frequently Asked Questions

Fixed rates oversimplify recovery work. Charging based on complexity ensures you don’t overpay for simple cases or face surprises with complex ones.

Yes, while all cases are prioritized, opting for expedited services to address time-sensitive recoveries may incur additional costs. These are always discussed upfront to ensure transparency. ​

Never. The quote you approve is the final price.

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Professional Data Recovery

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Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.

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