NAS Drive not Visible on Network Windows 10
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A NAS (Network Attached Storage) drive is a type of storage device that allows multiple users to access the stored data on a network. NAS devices are connected to the network via Ethernet cables, and they can be accessed from any device connected to the same network, including computers, smartphones, and tablets. However, sometimes users may encounter an issue where their NAS drive is not showing up on the network. 

In this blog, our team will discuss how NAS works, why a NAS drive may not appear on the network, and what to do when this issue arises.

How Does NAS Work?

NAS devices are dedicated storage devices that are connected to a network. They are designed to provide centralized storage and backup for multiple users without requiring each user to have a physical storage device. NAS devices are typically equipped with multiple hard drives configured in different RAID arrays to provide redundancy and prevent data loss.

Network-Attached Storage devices are accessed over the network using a protocol called Network File System (NFS) or Server Message Block (SMB), depending on the operating system being used. NFS is typically used for Unix-based systems, while SMB is used for Windows-based systems. When users want to access files on a NAS device, they simply connect to the device over the network using the appropriate protocol and then navigate to the desired folder or file.

Reasons for NAS Drive not Showing on Network Windows 10

  • Network Configuration Issues. If there are problems with the network configuration, such as incorrect IP addresses, incorrect subnet masks, or incorrect gateway settings, the NAS drive may not be able to communicate with other devices on the network.
  • Firewall Settings. If the firewall settings on the computer or router are configured incorrectly, they may block the communication between the NAS and other devices on the network.
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  • DNS Issues. If the DNS settings on the network are not configured correctly, the computer may not be able to resolve the hostname of the NAS drive.
  • Power Issues. If the NAS drive is not receiving power, it may not be able to connect to the network and show up on other devices.
  • Faulty Hardware. If the NAS drive has hardware issues, such as a wrong network card or hard drive, it may not be able to communicate with other devices.

Windows 10 NAS Drive is Not Showing - What to Do

When a NAS drive is not showing up on the network, there are several things that you can do to troubleshoot the issue. Here are some steps you can take:


Check the Network Connections

Ensure the NAS drive is properly connected to the network and all the cables are securely plugged in. Check the lights on the network port to see any activity.


Check the Power Supply

Make sure that the NAS drive is receiving power. Check the power cable to ensure it is plugged in, and check the power indicator on the device to see if it is on.


Check the Network Settings

Make sure that the network settings on the NAS drive are configured correctly. Check the IP address, subnet mask, gateway, and DNS settings to confirm they are correct.


Check the Firewall Settings

Ensure the firewall settings on the computer or router are configured correctly. If the firewall is blocking communication between the NAS drive and other devices on the network, you may need to create an exception for the device.


Check the DNS Settings

Check if the DNS settings on the network are configured correctly. If the computer cannot resolve the hostname of the NAS drive, you may need to manually configure the device’s DNS settings to use the correct IP address.


Restart the NAS

Try turning off the device, unplugging it from the power source, and then plugging it back in. Sometimes, restarting the NAS can resolve network connectivity issues.


Restart the Router

If the NAS is still not showing up on the network after restarting the device, try restarting the router. This can sometimes resolve network connectivity issues.


Reset the NAS

You may need to reset the NAS drive to its default settings if all else fails. To reset the device, locate the reset button on the back or bottom and hold it down for several seconds until the device restarts. This will erase all data stored on the device, so back up any important data before proceeding. If you reset the NAS without a backup, experts at PITS can help you restore your valuable files.

Fix NAS Drive not Visible on the Network in Windows 10 with PITS

PITS Global Data Recovery Services provides specialized data recovery services for NAS devices. Our experienced technicians have the knowledge and expertise to handle all types of NAS devices, including those from major brands such as QNAP, Synology, Buffalo, and Western Digital.

Our data recovery process for NAS devices begins with a thorough evaluation of the device to determine the cause of data loss. We will examine the device and perform diagnostic tests to identify any issues with the hard drivesRAID configuration, or other device components. Once the cause of the data loss is identified, we will provide you with a detailed report and a quote for our services.

At PITS Global Data Recovery Services, we use state-of-the-art equipment and techniques to recover data from NAS devices. We have a Class 10 Cleanroom to ensure your device is handled in a controlled and safe environment. We also use proprietary tools to ensure that your data is recovered quickly and securely.

Our team is dedicated to providing the best possible service to our clients. We understand the importance of your data and will work tirelessly to recover it for you. We also provide 24/7 emergency service for time-sensitive cases and are ready to restore your files within 8-48 hours. 

If you have experienced data loss on your NAS device or if on Windows 10 NAS drive is not accessible, PITS Global Data Recovery Services can help. Our experienced technicians and state-of-the-art equipment ensure that your data is recovered quickly and securely. Contact us today for a risk-free evaluation of your NAS device and a quote for our services.