My RAID system failed many years ago, and I thought everything was gone forever. Back when it happened, I got a quote from another company, and it was so astronomically expensive that I thought I’d never be able to do it. Then, recently, I moved, and I was reminded of all that I lost, and so I contacted PITS. Amazingly, about a decade after the drives failed, they were able to recover 100% of the data, and at a much more reasonable price! It’s not cheap, but at least it was an amount I could make work, and I really can’t describe how it felt to look at all the pictures and videos that I thought were lost forever. My baby pictures, my daughter’s baby pictures, so many memories, and I had no backup. I will also say that I know I was a bit of a pain-in-the-neck customer at times, but throughout the process they were really amazing to work with–always professional and helpful, not to mention flexible. I’m glad I found them and decided to work with them. It was a very positive experience.
