Data Recovery in Northampton, MA

A few weeks ago, my nephew accidentally dropped my external hard drive, and I was heartbroken. It had years of family memories, including photos of special moments with him that I hadn’t backed up anywhere else. I thought everything was lost forever. Thankfully, I found PITS Data Recovery. From the moment I contacted them, they were professional, kind, and reassuring. They handled everything quickly and kept me updated throughout the process. Within days, they recovered all my files, including every single photo I was worried about. I’m beyond grateful for their help. They didn’t just recover data—they brought back irreplaceable memories. Highly recommend their services to anyone dealing with a similar situation. Eric was awesome to work with.

My partner and I share one USB flash drive to store all of our data, whether it’s work-related or family pictures and videos. We basically use it daily and pass it back and forth whenever one of us needs it. On my birthday, we got a new puppy who loves to chew on everything he finds. I think you can guess what happened next. The second I wasn’t paying attention, he got his teeth on the flash drive and absolutely destroyed it. It was bent, cracked, and completely unrecognizable. I panicked because it was my fault for leaving it unattended, so I had to find a way to fix the mess. I found PITS nearby, explained my situation to them, and dropped off the device. I was so anxious—this tiny flash drive held years of memories and important work files. I was honestly preparing myself for the worst, thinking there was no way they could recover anything from such a badly damaged device. But to my surprise, the team at PITS was incredibly reassuring and professional. They examined the flash drive and explained the recovery process, which helped calm my nerves a bit. A few days later, I got the call—they recovered our data! Every single photo, video, and file was there as if nothing had ever happened. That was definitely our most expensive “puppy-related” expense, but in the end, It was absolutely worth the cost!)