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Western Digital (WD) NAS Data Recovery Services

YOUR FILES. BACK.
GUARANTEED.
PITS Data Recovery provides expert recovery for WD NAS systems, handling issues like disk failures, data corruption, and accidental deletions. Using advanced methods, the team ensures secure and efficient restoration of critical business data, minimizing downtime and ensuring business continuity.
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99% Success Rate
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No Data, No Fee
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Professional WD NAS Data Recovery Services

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Western Digital (WD) NAS systems are reliable for storing critical data but still face risks like hardware failure or accidental deletion. PITS Data Recovery specializes in efficiently and securely recovering data from all WD NAS models.

Our team of certified engineers is highly experienced in recovering data from WD NAS systems, including popular models like My Cloud, My Book Live, and WD Sentinel. Whether you’re dealing with RAID configuration issues, multiple hard drive failures, firmware corruption, or logical errors, we use cutting-edge tools and operate in ISO-certified cleanrooms to achieve the highest success rates.

We provide flexible recovery options, including remote recovery for logical issues and onsite service for physically damaged devices. Our fast, tailored solutions minimize downtime while ensuring data integrity and confidentiality.

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Supported Western Digital NAS Models

Popular WD NAS Models

WD My Cloud EX Series

WD My Cloud PR Series

WD My Cloud DL Series

WD My Cloud Home

WD ShareSpace

WD My Book Duo

WD My Cloud Expert Series

WD My Cloud Pro Series

Supported WD Hard Drive Models

WD Red / WD Red Plus / WD Red Pro

WD Purple

WD Black

WD Gold

WD Blue

WD AV-GP

If your WD NAS model or hard drive isn’t listed, contact us—we specialize in recovering data from all WD configurations and complex cases, such as firmware corruption.

Common Causes of WD NAS Data Loss

WD NAS devices are robust and reliable, but data loss can occur due to various circumstances. Understanding the causes can help you act quickly and improve the chances of a successful recovery. Here are the most common reasons for WD NAS data loss:

Hardware Controller Failure

A faulty controller can disrupt access to your NAS data and cause corruption.

Power Surges

Electrical interruptions can damage drives or RAID configurations, leading to data inaccessibility.

Firmware Corruption

Issues during firmware updates or bugs can render your NAS device unusable.

Accidental File Deletion or Formatting

Human errors, such as unintentional formatting or file deletions, are common.

Virus or Malware Attacks

Malicious software can corrupt files or compromise the integrity of your NAS system.

Multiple Disk Failures

When several drives in a RAID or JBOD configuration fail, data recovery becomes complex.

Why Choose Us

24/7 Emergency Service

Data loss can happen at any time. Our expert recovery team is available 24/7, every day of the year, to provide immediate support whenever you need it.

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Risk-Free Evaluation

We begin with a no-obligation evaluation. Our technicians assess the device, diagnose the issue, and outline a clear recovery plan so you can decide with confidence.

See How Our Process Works

100% Satisfaction Guarantee

Your satisfaction is our priority. With years of experience, we’re committed to successful recoveries and reliable, professional service.

Read Customer Reviews

Secure File Verification

You review your recovered data before we return your device. We provide a secure, private online session so you can confirm everything is in order.

Learn About File Verification

50+ Locations Across The US

We offer over 50 drop-off locations across the U.S., making it simple and convenient to submit your device for recovery, no matter where you’re located.

Find Your Nearest Location

Certified & Proven Services

Our team is certified and uses proven recovery methods, giving you confidence in the safety and success of your data recovery.

View Our Certifications

Professional Data Recovery

Need Data Recovery? Start Here.

From evaluation to recovery, our process is secure, transparent, and built for maximum success.

99% Success Rate

100% Secure Process

24/7 Support

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Our Data Recovery Process

1

Free Consultation

We begin with a free consultation to understand your data loss situation and explain how the recovery process works.
2

Full Diagnostics

Drop off your device locally or ship it using our prepaid, insured label. Our engineers perform a full diagnostic to identify the issue and define the recovery approach.
3

Review & Decide

You receive a fixed-price quote based on recovery complexity and turnaround option. Approve the recovery or have your device returned with no obligation.
4

Secure Delivery

Recovered data is delivered via encrypted media or secure cloud transfer. Upon confirmation of delivery, all recovered data is permanently erased from our systems.
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Dedicated Data Recovery Dashboard

Stay informed and in control with real-time updates throughout the entire recovery process.

Case Overview

View all recovery cases and their current status at a glance.

Case Progress Tracking

Follow recovery progress as your case moves through each stage.

Direct Case Communication

Contact your assigned case manager for updates or questions.

Access dashboard

Our Blogs

Explore expert insights, guides, and tips on keeping your data safe.

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LaCie NAS Data Recovery

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Critical NAS Drive Failure? Causes, Symptoms & Expert Recovery Steps

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Recovering Data from Unrecognized Seagate IronWolf 4TB Drive

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View All Blogs

Verify Your Data

Once we have successfully recovered your data, we will arrange a secure remote session for you.

Confirm The Recovery

Review your restored files to ensure completeness.

Convenient Verification

Check your data from the comfort of your own home or office.

Privacy Assured

End-to-end encryption protects your information.

Client Success Stories

100,000+ drives recovered

PITS Recovered Everything When Others Couldn’t.

Sophia Sasso

Executive Communications Specialist
Case Study

PITS Saved 4 Terabytes of Irreplaceable Film Footage.

Rich Perry

Filmmaker, Producer
Case Study

PITS Recovered My Teaching Records and Resources.

Emily West

Teacher
Case Study

Customer Reviews

4.9
Based on 6900+ reviews
Reviewer Avatar
Brandi Hensley
Google
Losing an external hard drive and trusting someone to help recover data can be a scary and stressful process. PITS Data Recovery had excellent communication, reassurance, instructions, and customer service from the moment I called them and throughout the process. They were very passionate about making sure I completed the process and recovered everything on my drive. This can be expensive, so they worked with me on options and in the end it was worth it. 25 years’ worth of precious photos/memories saved, and important documents recovered. They rated highly on my BBB research and lived up to the reviews. I will recommend them to a close friend who has experienced similar hardware failure and loss.
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John Paciga
Google
PITS successfully recovered all of the files from my damaged hard drive. Expensive, but worth it to have the services of a reliable, communicative, and trustworthy company. A lifesaver!
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Juan Gutierrez
Google
Customer service (Emma) was extremely kind and helpful, especially the virtual call for the review. Price was fair and was able to get a 100% recovery of my files (all the ones I cared about were family pictures from the last 25 years).
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Frequently Asked Questions

We recover data from hardware failures, RAID issues, accidental deletions, firmware corruption, logical errors, and physically damaged drives in WD NAS systems.
The recovery time depends on the device’s condition and failure type. Standard recoveries typically take 5–15 business days, but a precise timeframe is only available after a full evaluation.
Yes, we recover data from all RAID levels used in WD NAS systems, including RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10, as well as JBOD configurations.
Yes, for logical issues, we offer secure remote recovery services to minimize downtime. Physically damaged systems require in-lab recovery for the best results.
Power off the NAS immediately and avoid attempting DIY recovery methods, as they can worsen the damage. Contact PITS Data Recovery for a professional evaluation and recovery plan
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Professional Data Recovery

We’re Here to Help

Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.

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