An external hard drive is essential for storing large files and transferring them from one device to another. However, sometimes these devices can experience issues that prevent them from working correctly. In this blog post, our team will discuss common failure symptoms that external hard drives can exhibit and provide tips on what to do if you encounter them.
My External Hard Drive is not Working - Symptoms
The External Drive Is Not Showing up on the Computer
One of the most frequent warning signs of a failing external hard drive is when the computer does not recognize it. The detecting issue can happen for several reasons, including a faulty USB cable, a damaged USB port, or a malfunctioning external hard drive.
If your computer is not recognizing your external hard drive, try connecting it to another appliance or a different USB port to see if the issue persists. If it does, then it is likely that the external hard drive is the problem.
To resolve this issue, you can update the driver software for the external device, format the drive, or request help from professionals to retrieve the data from the drive before replacing it.
Strange Noises Coming from the External Hard Disk
Another common symptom of a failing external drive is strange noises from the device. These noises can range from clicking sounds to whirring or grinding noises. Clicking, grinding, buzzing, or beeping sounds may indicate a mechanical failure of the hard drive, like a read-write heads malfunction, a serious issue requiring immediate attention.
If you hear strange noises from your external hard drive, stop using it immediately and disconnect it from your computer. Continuing to use the device can cause further damage and make data recovery more difficult.
To resolve this issue, it is recommended to seek the help of a reputable data recovery service. These professionals have the tools and expertise to retrieve data from damaged hard drives, including those with mechanical failures.
The External Hard Drive Is Slow to Read and Write Data
If your external hard drive is slow to read and write data, it may indicate that the device is failing.

Various factors, including a failing hard drive, a full hard drive, or a fragmented file system, can cause this issue.
To troubleshoot this issue, free up space on the external drive by deleting unnecessary files and folders. You can also try defragmenting the hard drive to improve its performance.
If these solutions do not work, then it is likely that the external hard disk drive is failing. In this case, it is recommended to back up any important data from the device and replace it with a new one.
Error Messages When Trying to Access Data on the External Hard Drive
If you receive error messages when trying to access data on your external hard drive, it may indicate that the device is failing. These error messages can be caused by various issues, including corrupted files, damaged systems, or a failing hard drive.
Frequent error messages can not be a good sign for an external drive user. Hence, it is beneficial to entrust your device to experts. To troubleshoot this issue, get help from professional recovery engineers.
The External Hard Drive Is Overheating
If your external hard drive is overheating, it may indicate a serious issue with the device. Overheating can be caused by several factors, including a faulty fan, a damaged power supply, or a malfunctioning hard drive.
To troubleshoot this issue, use the external hard disk drive in a cooler environment or a well-ventilated area. You can also try cleaning the device’s fan and vents to remove any dust or debris causing it to overheat.
If these solutions do not work, then it is likely that the external hard drive is failing and needs to be replaced. Using an overheating external hard drive can cause further damage and increase the risk of data loss.
Tips for Preventing External Hard Drive Failure
While some external hard drive failures may be inevitable, there are steps you can take to reduce the risk of data loss and prolong the life of your device. Here are some tips for preventing external drive failure:
- Back up your data regularly. It is essential to back up your data regularly to prevent data inaccessibility situations in case of a hard drive failure. You can use cloud storage or an external hard drive to back up your data.

- Handle the device with care. External hard drives are fragile devices that can be damaged easily. Handle the device with care and avoid dropping or knocking it.
- Keep the device cool. Overheating is a common cause of external hard drive failure. Keep the device in a cool and well-ventilated environment.
- Use a surge protector. Power surges can damage external drives. Use a surge protector to save your device from power failures.
- Use the device regularly. External hard drives can fail if they are left unused for long periods. Use the device regularly to keep it in good working condition.
External hard drives are convenient and essential devices for storing and transferring large files. However, they can experience issues that prevent them from working correctly. If you encounter any failure symptoms mentioned in this blog post, entrust your external drive to a professional company like PITS Global Data Recovery Services.
Data Recovery from not Working External Hard Drives
PITS Global Data Recovery Services is a high-level company specializing in recovering data from external hard drives. We offer various services to help our clients recover their data quickly and efficiently, ensuring their valuable information is not lost forever.
When you bring your external hard disk drive to us, our first step is to diagnose the issue and evaluate the extent of the damage. Our team of qualified experts will conduct a thorough analysis of the device to determine the root cause of the problem and provide you with an accurate report. We will provide detailed information outlining the problem and the estimated cost and time required to recover your data.
Advantages of Our Services:
Certified & Accredited Data Recovery
99% Success Rate
50+ Locations Throughout the US
ISO Class 10 Cleanroom Recovery
Risk-Free Evaluation & Diagnostics
Flexible Service Options
Technicians at PITS can work on any operating system and file type to restore your external drive. Our team of data recovery experts has years of experience in recovering data from damaged external hard drives. We have the expertise and knowledge to recover data from even the most complex cases.
Engineers at our company use state-of-the-art equipment and techniques to ensure that your data is recovered quickly and efficiently. We have invested in the latest technology to ensure we can handle any data recovery challenge. The confidentiality of your data is the priority of our company. We take great care to guarantee that your data is always kept secure.
Start the process of recovering data from an external hard drive with our highly-skilled technicians, and we will gladly assist you with your case.
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