WD External My Passport Data Recovery
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Accidental deletion, water damage, disk management issues, dropping, or malware can be the cause of data loss on external hard drives. Fortunately, engineers at PITS Global Data Recovery Services are available to help you recover those lost files. Our data recovery company has the tools, knowledge, and expertise to recover data from all brands and models of external drives.

Recently, our team received a request for data recovery from a WD My Passport disk drive. In this blog, we will discuss how our restoration process went.

WD My Passport Failure and Data Loss

The client had noticed that his files were no longer accessible. Though some of them were still visible, he was not able to open them. The data on a drive had become corrupted and our customer began searching for a data recovery solution.

After doing some research, he stumbled upon our data recovery company. After reading our positive reviews, he decided to send in his Western Digital external hard drive for evaluation.

Our team at PITS Global Data Recovery Services opened the drive up to see what was going on inside. Upon inspection, we noted that the device appeared to have been physically damaged. There were signs of corrosion on the internal components, which could have been caused by liquid damage.

Engineers at PITS understand the importance of providing our clients with a comprehensive report after the evaluation is complete. After they had thoroughly inspected the Western Digital hard drive, we delivered a detailed report to our client. This report summarized the exact data loss situation and the time necessary to restore the valuable files.

Based on the evaluation report, our client made a decision to continue his recovery process with us.

WD External Hard Drive Recovery Process

Our advanced data recovery process enabled us to restore the client’s high-priority files from a water-damaged WD My Passport hard drive. Team of experienced engineers estimated that the corrosion on the internal parts was causing issues with read/write capabilities. This malfunction resulted in data loss.

In order to restore valuable files, our engineers used our proprietary data recovery tools and techniques. We then implemented an extensive process in our state-of-the-art ISO-Certified Cleanroom facility. Our cleanroom is designed to protect sensitive components from dust particles and contaminants. These could cause further damage or complete failure of the hard drive.

Our team of experts meticulously worked on each component to remove dirt, dust, and other debris. They also tested each part for proper functionality before moving on to the next step of the recovery process. After our technicians had completed this step, they moved on to repair any damaged areas found during an inspection. Our engineers were able to replace any failed components using specialized tools and techniques.

WD External My Passport Recovery

We use a proprietary technology designed for external drives like WD My Passport. Once all repairs had been made, our team began a thorough scan of the drive. During this scan, we identified all previously corrupted or deleted files that were still present on the HDD. We then created a detailed report summarizing each file’s condition and estimated time necessary for full restoration from corruption.

Finally, we restored the entire directory structure and all lost files onto a new drive for our client’s convenience. This ensured that all recovered data remained organized, just as before any incidents reported by our client.

We could recover every file stored on the drive, including pictures, videos, documents, and more. The client was thrilled with how quickly our engineers recovered data from the Western Digital hard drive.

Why Choose Our Data Recovery Services

At PITS Global Data Recovery Services, we understand how important it is for people to have access to their digital assets quickly and securely. Thus, we ensure that every case is handled with care and diligence until successful recovery has been achieved!

We specialize in data recovery cases for all brands and models of drives. Our engineers are highly trained professionals with years of experience in dealing with these issues. We take pride in delivering excellent results for our clients.

Certified & Accredited Data Recovery
99% Success Rate
50+ Locations Throughout the US
ISO Class 10 Cleanroom Recovery
Risk-Free Evaluation & Diagnostics
Flexible Service Options

We understand the importance of data and make sure to work with discretion and care. Our team guarantees that your data remains secure and confidential throughout the process. We pride ourselves on our ability to recover data from external hard drives with a success rate of over 99%.

If you are facing the same data loss situation as our client, get in touch with us today instead of using data recovery software. Contact us by filling in the form below or calling our customer service team at 888 611 0737. We will gladly work with you to restore access to all your valuable data.