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How We Recovered Data from a 2TB Crucial X9 SSD

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Crucial’s portable SSDs are highly regarded for their reliability, making them a top choice for backup solutions among Windows and Mac users alike. However, even these robust drives can encounter issues, leading to data loss from accidental deletion or formatting without a backup. In this article, we’ll explain how we successfully recovered data from a Crucial X9 Pro 2TB Portable SSD.

The Case of Data Loss on a Crucial X9 Pro SSD

A professional photographer came to us after their Crucial X9 Pro 2TB SSD stopped being recognized by their Windows 11 system. This SSD contained years’ worth of high-resolution photos and videos critical to upcoming projects. After an unsuccessful attempt with a local recovery service, the photographer sought our expertise. Given the importance of the data, we quickly arranged for the SSD to be sent to our lab. Our team prioritized the evaluation, aiming to recover the data before the photographer’s tight deadline.

Identifying the Issue with the SSD

During our assessment, we found that the issue stemmed from a faulty connection port. This is a common problem that can prevent the SSD from being detected by a computer. We disassembled the drive and used a microscope to inspect the internal components for any signs of physical damage. Even minor issues can prevent a computer from recognizing an SSD. Once we confirmed the power supply, we carefully bypassed the faulty port and established a direct connection to the internal components. This delicate process required high precision to avoid permanent data loss.

Steps for Recovering Data from the Crucial X9 Pro SSD

With the connection issue resolved, we moved on to recovering the files. By creating a direct link to the SSD’s internal circuitry, we gained access to the stored data. The first step was to create an image of the SSD to ensure that the recovery work was performed on a copy, minimizing the risk to the original device. Using advanced recovery tools, our team carefully extracted the critical files, including the high-resolution photos and videos essential for the client.

Verifying and Delivering the Recovered Data

After extracting the files, we conducted a thorough verification process to ensure the integrity and completeness of the recovered data. This step guaranteed that the client could resume their work without any missing or corrupted files.

Conclusion

This case demonstrates the importance of professional data recovery services when dealing with critical data loss scenarios. Our successful retrieval of the photographer’s essential files from the Crucial X9 Pro 2TB SSD highlights our technical expertise and commitment to protecting our clients’ data. Whether facing accidental deletion, formatting, or hardware failure, our team is ready to handle any data loss issue. Contact us today for a consultation and let us help you recover your valuable data safely and efficiently.

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